Frequently Asked Questions
Everything you need to know about your electronics purchase.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Do your electronics come with a warranty?
Yes, all products purchased from Adobe Basics include a 12-month manufacturer warranty covering any technical defects or hardware failures.
What is your return policy for opened items?
You can return items within 30 days of delivery. Please note that opened electronics must be in original packaging and may be subject to a 15% restocking fee.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V), but we recommend checking the specific product description or contacting support before using them abroad.